Creating an Intentional Culture
Culture is one of the biggest challenges all organizations face. How to shape it. How to improve it. How to create a positive and productive one. And because culture is all about how human beings interact with each other, it is messy and unpredictable and often very distracting and draining.
I had the pleasure of working with the Institute for Healthcare Improvement some years ago and wrote this paper about their culture. I’d like to share their wisdom with you in hopes that you feel inspired to try some of their methods.